Refund Policy

Our promise is simple: All of our products are backed by a 100% Customer Satisfaction Guarantee. If for any reason we fail to live up to our guarantee, we promise to make it up to you - quickly and to your satisfaction.

We offer a generous 14-day return / replacement policy on all products purchased from our store. We will require the customer to prove that the product was delivered defective or that it was found to be defective upon attempting to consume or use. For proof and review, we will accept electronic pictures of the products emailed to Boukarou Market. Shipping costs for returns of non-perishable products will be refunded by Boukarou Market by crediting the customers’ payment account electronically. 

In the event where we take responsibility for damage or poor product or service, Boukarou Market will ship out replacement products free of charge. If you are not happy with the product and do not want a new shipment, we will refund your original purchase.

Contact us for more information.