FAQs - Boukarou Market - Online shopping for African foods, spices, apparel

1.1 Why use Boukarou Market?

3/14/2015
We commit to live up to our company promise: All of our products are backed by a 100% Customer Satisfaction Guarantee. If for any reason we fail to live up to our guarantee, we promise to make it up to you.

1.2 Why can't I find all the products on your store that I get in my local store?

3/14/2015
We are constantly adding more products to our inventory. Contact us with suggestions and we'll be glad to add it once we source it from a reputable vendor.

1.3 Where do you get your products from?

3/14/2015
We get our products from major importers and distributors of African and Caribbean foodstuff. Our affiliates are FDA-compliant food sale organizations and businesses. Our primary distribution store is located in Atlanta, GA.

2.1 Where do we deliver to?

3/14/2015
Across the US and Canada.

2.2 How do you charge for delivery?

3/14/2015
We offer FREE SHIPPING for all orders over $100. For orders below $100, we have a shipping rate based on the weight of the products and the distance to your zip code from our facility in Atlanta, GA.

2.3 How long does it take to deliver my order?

3/14/2015
For orders placed before noon, we ship out the same day. For all others, we ship out the next day. We provide you with shipping tracking information.

3.1 Do I have to register to place an order?

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No. You can checkout using our express checkout process.

3.2 Is there a minimum order?

3/14/2015
No. You can shop as little or as much as you'd like - and we'll do the rest.

4.1 What payment types are accepted?

3/14/2015
You can pay using credit / debit cards (Visa, Mastercard, Discover, American Express) and of course, Paypal.

4.2 What currencies do you accept?

3/14/2015
Because we use non-cash payment options (Visa, Mastercard, Discover, American Express, PayPal), we accept all currencies that these payment gateways accept. We're a US corporation - so of course we transact only in US $.

4.3 Is my credit card information safe with Boukarou?

3/14/2015
Completely! All order information from the website is encrypted with 256-bit SSL. Furthermore, Boukarou Market does not store any credit card information. We simply pass it our authorized merchants with BB&T Bank to handle your transaction for us.